Custom operating systems for short-term rental hosts, landscaping crews, and other small businesses ready to get their time back. Built by an operator, for operators.
"We help teams transform manual work using hands-off technology to spend more time on their business."
of employees report automation significantly boosted their productivity
reduction in operational costs through process automation
of small businesses credit automation with improving customer service
Sources: McKinsey Global Institute · Salesforce State of Small Business · Zapier SMB Automation Report
A custom operating system for your business. Every part of your back office, automated, and delivered through apps your team already has open all day: Telegram for internal operations, WhatsApp when it's customer-facing.
Your system runs around the clock. Morning briefings arrive before you wake up. Maintenance tickets log the moment they're reported. Bills get parsed as they hit your inbox. Want a customer service agent your clients can message directly? We build those on WhatsApp. Everything handled. Nothing missed.
We design a full operating system around how your business actually runs, whether that's short-term rentals, a landscaping crew, or another small business buried in admin. We set it up, teach you and your team how to run it, then it's yours: change it yourself down the road, or call on us to make the changes for you.
Virtual operations handling inboxes, daily logs, scheduling coordination, and the admin that eats your time.
See it built for your business: Short-Term Rental Hosts → · Small Business Ops →
No new software to buy. No dashboard to train your staff on. Telegram handles your internal operations, and it's already on everyone's phone. Need something client-facing, like a customer service agent your guests or customers can message? We build that on WhatsApp instead.
Telegram runs your internal operations. WhatsApp powers anything customer-facing. Both are already on your team's phones.
Your system runs 24/7 and keeps you in sync whether you're in Croatia, Greece, or the USA.
We build it around your business, whether that's short-term rentals, landscaping, or another small business ready to hand off the busywork. We set it up and teach you how it runs, then hand you the keys. Want it to evolve? Change it yourself or bring changes back to us.
No feature tiers. No per-seat pricing. One number, the whole system.
Takes 2 minutes. No commitment. I'll reach out to book a call.
I'm Andi Kroll, a half-Californian, half-Croatian living in Greece. I run two short-term rental properties in California, Sunny Oak and Oakfield, from thousands of miles away. To make that work, I built the systems I needed: daily briefings, maintenance tracking, expense logging, checkout reports. All delivered through Telegram to me and my team.
Sapunar Solutions is those same systems, built out into a full custom operating system for other STR hosts and small business owners, from Croatian family hospitality businesses to landscaping crews, who are tired of juggling spreadsheets, chasing their staff, and doing admin at midnight. I built this for myself. Now I'm building it for you, and teaching you how to run it.
Let's see if we're a good fit. A quick 15-minute call is enough to know whether this system makes sense for your business.
Or reach out directly:
We don't handle guest messaging or Airbnb concierge. We build the operations system that runs behind the scenes, for you and your team, not your guests.